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How to reduce the risk of losing data you have stored with Google



Google probably has one of the best approaches to disaster recovery in the entire industry. They use data replication across continents on large arrays of hard drives. Not only are they fully cognizant of the precise rate failure of the hard drives which they use, they replicate data across multiple data centers to ensure that failures of hardware at all levels (drive sector, drive, machine, data center, etc.) can be tolerated.

HOWEVER, you are still likely to have your access to that data cut off.

How?


Primarily, by having your account hacked. This happens to most people who lose access:

Other ways of losing your data


  • You can also lose access if Google deems you to have violated their Terms of Service. This happens frequently too.
  • If you attempt to log in too many times with the wrong password you will be locked out for a period of time.
  • Sometimes you can be locked out without any stated reason at all.
  • Occasionally, people have reported losing data in their account without being having access to your account cut off.

Additionally, if you suffer either problem, you'll also discover that the customer service is non-existent. There is no telephone number you can call and they do not answer emails relating to technical queries. As such, this is a significant risk which you should prevent against as best you can.

How do I back up my data in preparation for such an event?


Three main ways:

  • Use a specialized online backup service for Google applications.
  • Use specialized backup software running on your computer.
  • Use non-specialized software running on your computer using standard protocols (e.g. Outlook will backup gmail data). This is useful mainly only for Gmail and GCal.

Online backup services for Google applications


This is the easiest and one of the safest solutions, although also more expensive (in dollars) than others. It's true set-it-and-forget-it backup.

However, you are placing your trust in the companies in question. While most have stringent security policies, encrypt your data (using keys they hold) and operate a "need-to-know" policy for their employees' access to those keys, you are still reliant upon trust in the company above all else.

Online backup service Backup source (Data source) Ongoing Price Storage
Google Takeout - -
Cloud Solutions Google Apps - 25.0
Backupify 3.0 25.0
Cloud Solutions Google Apps » Annual plan 4.5 25.0
Cloud Solutions Google Apps » Flexible plan 5.4 25.0
Spanning - Unlimited
CloudAlly 9.99 Unlimited

Run specialist backup software for Google applications


This kind of software runs on your computer and downloads in the background using your internet connection. It is cheaper to operate, puts the security of your data downloaded from Google in YOUR hands (as opposed to a 3rd party, like online services) and uses storage that you have available. Its disadvantages:


The following are applications which will run on your own machine:

Backup software Application runs on (Operating system) Backup source (Data source) Price
Google docs backup -
Gmail Backup
    -
0.0
Gmail Backup » Gmail backup Linux client 0.0
Gmail Backup » Gmail backup Windows client 0.0
GDocBackup
    -
0.0
GDocBackup » Gmail backup Linux client 0.0
GDocBackup » Gmail backup Mac OS client 0.0
GDocBackup » Gmail backup Windows client 0.0
CloudPull 23.99
BackupGoo
    -
29.0
BackupGoo » Linux client 29.0
BackupGoo » Mac OS client 29.0
BackupGoo » Windows client 29.0

Non-specialist software


You can additionally use non-specialized software to partially back up the data you have stored with Google. Thunderbird and Outlook can both back up your email.

How else do I protect myself?


Don't do anything that might trigger an automated switch that makes Google disable your account:

Limit the risk of your password from being stolen:


Limit the risk if your password is stolen and your account is hacked:

You can gather a bunch of information now, which will be asked by google when your account is hacked. Having some (if not all) of it will make getting your account access back much easier:


Also, giving Google your mobile phone number will make it MUCH easier to authenticate yourself and get your account back (they send you an SMS which you can use to reset your password).